Enterprise Payment Addendum

Effective Date: January 01, 2025
Linked to: Huddle Terms & Conditions
Company: Cronos Consulting Group, Inc.
Product: Huddle (Patent Pending)

1. Introduction

This Enterprise Payment Addendum (“Addendum”) supplements and forms part of the Huddle Terms & Conditions. It governs payment processing, invoicing, purchase orders (POs), and check payment terms for clients subscribed to Huddle Core, Huddle Pro, or Huddle Enterprise plans.

By entering into an enterprise agreement with Cronos Consulting Group, Inc. (“Cronos”), the client agrees to the terms outlined herein. In case of conflict between this Addendum and the Terms & Conditions, the provisions of this Addendum shall prevail for enterprise payment matters.

2. Payment Methods for Enterprise Clients

2.1 Accepted Payment Methods

Cronos accepts the following payment methods for enterprise clients:

  • Purchase Orders (POs): Issued by the client and accepted by Cronos.
  • Check Payments: Payable to Cronos Consulting Group, Inc.
  • Electronic Funds Transfers (EFTs): Upon request and subject to Cronos’ approval.

2.2 Payment Terms

  • Net Terms: Unless otherwise specified, payment is due within 30 days (Net 30) from the invoice date.
  • Currency: All payments must be made in U.S. Dollars (USD).
  • Late Payments: Payments not received by the due date may incur a late fee of 1.5% per month or the maximum rate permitted by law.

3. Purchase Order (PO) Terms

3.1 PO Submission and Validation

  • A valid PO must include:
    • PO number
    • Authorized signature
    • Billing address
    • Payment terms
    • Scope of services or subscription details (e.g., Huddle Core, Pro, Enterprise)
  • POs must be submitted to billing@letshuddle.ai.

3.2 Subscription Activation Upon PO Receipt

  • Subscriptions may commence upon receipt of a valid PO, subject to Cronos’ approval.
  • Cronos reserves the right to delay service activation for new clients until the first payment is received, at its discretion.

3.3 Failure to Pay Under a PO

  • Failure to issue payment as per PO terms may result in:
    • Service suspension until the balance is paid.
    • Termination of the subscription after 30 days of non-payment.

4. Check Payment Terms

4.1 Check Processing

  • Checks must be made payable to Cronos Consulting Group, Inc.
  • Include the invoice number or PO reference on the check.
  • Mail checks to:
    Cronos Consulting Group, Inc.
    1950 Butler Pike #244
    Conshohocken, PA 19428

4.2 Subscription Activation for Check Payments

  • Subscriptions will be activated only after the check is received and processed, unless otherwise agreed in writing.

4.3 Returned Checks

  • A fee of $35 will be applied for any returned or dishonored checks.

5. Invoicing and Reconciliation

Electronic Invoices: Issued to the billing contact provided by the client.

Invoice Disputes:

  • Clients must notify Cronos of any disputes within 7 days of receiving the invoice.
  • Escalation Process: If unresolved after 14 days, disputes may be escalated to legal@cronoscg.com for formal resolution.
  • Undisputed Invoices: If no dispute is raised within the 7-day window, the invoice will be deemed accepted.

6. Taxes

  • Tax Responsibility: All fees are exclusive of taxes unless otherwise specified.
  • The client is responsible for all applicable sales, use, value-added, or other taxes, except for taxes based on Cronos’ net income.
  • Tax Exemptions: Clients claiming tax-exempt status must provide valid documentation.

7. Termination for Non-Payment

  • Suspension: Services may be suspended if payment is not received within 15 days after the due date.
  • Termination: Cronos reserves the right to terminate the agreement if payment is not received within 30 days after the due date.
  • Reinstatement: Outstanding balances must be settled in full before services are reinstated.

8. Limitation of Liability

Cronos is not liable for any indirect, incidental, or consequential damages arising from delays or disruptions due to non-payment, including but not limited to:

  • Lost revenue or profits
  • Service interruptions caused by payment-related suspensions
  • Data access limitations during account suspensions

9. Force Majeure

Cronos is not liable for delays in payment processing or service disruptions caused by events beyond its reasonable control, including:

  • Natural disasters
  • Acts of government or regulatory authorities
  • Cyberattacks or internet outages
  • Labor disputes

In such cases, both parties will work in good faith to resume normal payment and service operations as soon as feasible.

10. Amendments

Cronos reserves the right to amend this Addendum with 30 days’ prior written notice.

  • Notice: Amendments will be communicated via email to the client’s designated billing contact.
  • Acceptance: Continued use of Huddle services after the notice period constitutes acceptance of the updated terms.

11. Contact Information

For billing inquiries or payment-related issues, contact:

Cronos Consulting Group, Inc.

  • Email: billing@letshuddle.ai
  • Legal: legal@cronoscg.com
  • Address: 7851 Mission Center Court, STE 108, San Diego, CA 92108