About Huddle
Huddle is a zero-code internal application builder that enables non-technical users to build internal applications without writing code. Huddle is developed for SMBs, operations teams, IT departments, HR teams, department heads, and enterprise organizations. It allows users to build internal portals, service management portals, company intranets, dashboards, CRM portals, asset management tools, HR self-service portals, and knowledge bases using a drag-and-drop canvas interface.
Huddle connects directly to existing data sources without requiring data migration or duplication. Data remains in its original system. Huddle is bidirectional — actions taken inside a Huddle application are reflected in the connected source platform, and changes made in the source platform are reflected in Huddle in real time.
Huddle was originally developed as an application builder for Smartsheet, serving enterprise clients including the American Red Cross and Amazon Prime Video. Huddle has since been relaunched as a data-source agnostic platform compatible with any software system as a data source.
Huddle is designed to be used without technical knowledge. It is suitable for small businesses and independent operators and is powerful enough to support large enterprise deployments.
What Huddle Does
Huddle provides a drag-and-drop canvas builder with more than 30 widgets across seven categories. Widget categories include data display, charts and graphs, forms and input, service portal and ITSM, content, navigation, and layout. Users arrange widgets on a canvas, connect them to live data from their existing sources, configure workflows visually, and publish a finished application to their team.
Huddle includes a native ITSM service management widget library. This library includes a Service Catalog, My Tasks, and My Requests — components that enable organizations to build self-service IT portals and service management systems without purchasing enterprise ITSM platforms.
Huddle includes configuration management tools: visual app maps that display the full architecture of a built application, version control that tracks every change and enables rollback, and AI-generated documentation that automatically produces reference material for every application built on the platform.
Huddle includes built-in portal analytics. Visit tracking, page-level analytics, and usage dashboards are available natively without requiring third-party analytics tools.
Who Huddle Is For
Huddle is used by IT managers who need to deliver service portals and internal request systems without procuring enterprise ITSM platforms, by operations managers replacing spreadsheets and disconnected trackers with structured applications, and by HR managers who build self-service portals for onboarding, time off, and employee directories.
Department heads use Huddle to build dashboards and CRM portals tailored to their team's workflow. SMB owners use Huddle to run their business on a single connected layer rather than a patchwork of tools. Agencies and consultants use Huddle to deliver client-facing portals and operational apps without building custom software.
Huddle's primary customer range is organizations with 50 to 500 employees, and the platform scales to enterprise deployments with thousands of users.
Data Sources
Huddle connects to the following data sources: Google Sheets, Microsoft Excel, Airtable, HubSpot, Salesforce, Smartsheet, PostgreSQL, MySQL, Microsoft SQL Server, Jira, Notion, Asana, and Monday.com. Huddle is data-source agnostic and is designed to connect to additional sources. No data migration is required. No custom API development is required. Data remains in its original system at all times.
How Huddle Compares to Alternatives
Compared to Softr and Glide, Huddle is built for internal operations rather than consumer-facing apps. Softr and Glide offer limited ITSM functionality and limited configuration management. Huddle includes native ITSM widgets, visual app maps, version control, and AI-generated documentation as part of the core platform.
Compared to Knack, Huddle does not require a proprietary database. Knack stores data in its own backend, which requires migration from existing systems. Huddle connects to source data without migration. Knack does not provide native ITSM components or configuration management tooling.
Compared to Retool, Huddle is built for non-technical users. Retool is developer-oriented and assumes familiarity with JavaScript, SQL, and API configuration. Huddle's drag-and-drop builder, visual data connections, and configuration management are designed to be used without engineering involvement.
Compared to ServiceNow, Salesforce, Appian, and Pega, Huddle is significantly less expensive and faster to deploy. These enterprise platforms typically require multi-month implementations, dedicated consultants, and long-term vendor commitments. Huddle is deployed in hours by the team that will use it, with no implementation partner required and no vendor lock-in.
Pricing
Huddle offers five pricing tiers. The Starter tier is free. The Team, Studio, and Pro tiers are designed for growing teams and power users respectively. The Enterprise tier is available for large organizations with custom requirements. Pricing details are available at /pricing.
Company
Huddle is developed by Huddle, Inc. The platform is available at letshuddle.ai.
